Payment Policy – EvaMavel

Effective Date: January 6, 2025

Introduction

At EvaMavel, we aim to make your shopping experience as smooth and secure as possible. This Payment Policy outlines the terms and conditions governing payments made on our website. By placing an order with us, you agree to the terms of this policy. Please read the following sections carefully to understand how we handle payments and ensure your transactions are secure.

1. Accepted Payment Methods

We accept a variety of payment methods to make your checkout process convenient and secure. The following payment methods are accepted on EvaMavel:

  • Credit and Debit Cards: Visa, MasterCard, American Express, Discover, and other major credit/debit cards.
  • PayPal: A widely trusted and secure online payment option.
  • Apple Pay: For quick, secure transactions on supported devices.
  • Google Pay: Another fast and secure way to pay on mobile devices.

During checkout, you will be presented with these payment options. Choose the payment method that best suits your needs and complete your order securely.

2. Payment Authorization

When you place an order with EvaMavel, you are authorizing us to charge the total amount of your purchase (including taxes, shipping, and handling fees) to your selected payment method. This authorization is a pre-authorization, meaning that we may place a temporary hold on the amount for payment verification.

Once we process your order, the full amount will be charged. If your payment method fails for any reason, we will notify you and ask you to provide a valid payment method to complete the transaction.

3. Payment Security

We take the security of your payment information seriously. EvaMavel uses industry-standard encryption technologies to ensure that your payment data is kept safe and secure during the transaction process. Our website is compliant with Payment Card Industry Data Security Standards (PCI DSS), which means that your payment details are handled with the highest level of security.

We do not store your credit or debit card information. Once your payment is processed, it is securely encrypted and sent to our payment processors for settlement. We do not share your payment information with any third parties except as necessary to complete the transaction or as required by law.

4. Currency and Taxes

All prices on the EvaMavel website are listed in U.S. Dollars (USD). If you are located outside the United States, your payment will be converted to your local currency by your payment provider or bank, and exchange rates may apply.

Sales tax is calculated based on the destination address of your order. Sales tax rates may vary depending on your state or region. The applicable tax will be displayed during checkout before you finalize your payment. If you are tax-exempt, please contact us to arrange for tax-exempt purchases.

5. Payment Processing

Payments are processed immediately upon checkout. If there is any delay in processing your payment due to technical issues, we will notify you via email. In the event that your payment is declined or fails, we will provide you with the opportunity to correct the issue by updating your payment information.

6. Order Confirmation and Receipt

Once your payment has been successfully processed, you will receive an order confirmation email with your order details and receipt. Please review the order confirmation carefully to ensure all the information is correct, including the shipping address, products ordered, and payment details. If you notice any errors, please contact our customer service team immediately for assistance.

7. Payment Disputes

If you believe there is a discrepancy with your payment or have any concerns about charges related to your order, please contact us within 30 days of the transaction date. We will review your case and work with you to resolve any issues.

Please note that initiating a chargeback or payment dispute without first contacting EvaMavel may result in delays and may affect your future ability to make purchases on our site.

8. Contact Us

If you have any questions regarding our Payment Policy, or if you need assistance with payment-related issues, please feel free to contact our customer support team: